Story replies
Automate replies to your Instagram story answers
Story replies are some of the warmest signals on Instagram — a follower has just reacted to something you shared. CommentTap turns those replies into an automatic conversation: when someone answers your story, they receive the link, guide or offer you set up, delivered in the DMs within seconds while the moment is still fresh and their attention is on you.
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Why it works
What makes it work
Catch intent at its peak
A story reply means someone is engaged right now. An instant DM meets that interest before it cools, instead of hours later when the story has expired.
Trigger on the words that matter
Choose which story replies get an automatic answer by keyword, so only relevant reactions start a conversation and casual emoji replies are left alone.
One setup, every story
Point the campaign at your account and it responds to matching story replies across the stories you post, without you rebuilding it each day.
How it works
How comment-to-DM automation works
- 01
Choose a post and keyword
Pick a post or Reel and a word like “guide” or “price”.
- 02
Add your message and offer
Write the DM and attach a link, PDF, coupon or booking page.
- 03
CommentTap sends it — and tracks it
Every match gets a DM right away. Clicks and leads land in your stats.
FAQ
Questions, answered
- How is a story reply different from a comment?
- A story reply arrives as a direct message rather than a public comment, so the automatic answer continues the private conversation the follower already started.
- Can I choose which replies get a response?
- Yes. Set the keyword that should trigger a reply, so only story answers that match your campaign receive the automated DM you designed.
- Does it respect Instagram's messaging window?
- Yes. Because the reply is sent right after the follower messages you, it lands inside the messaging window and is delivered reliably.